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As a public speaking trainer, I always urge people to think carefully about their listeners before speaking. Here are seven rude phrases that people with poor speech etiquette always use — and what to say instead:1. This phrase is great when you're offering someone a choice ("Do you want to go to lunch with me?"). What to say instead: State your request directly. What to say instead: Skip it altogether and remember that silence can be a beautiful thing.
Persons: it's, ender, It's, , Skip Organizations: Harvard
Actions may speak louder than words, but words still matter — a lot. People can get easily offended, and if you rush around like most folks, it's easy to say the wrong thing in the wrong way. As a public speaking expert, one thing I focus on is teaching good speech manners. If you use any of them every day, you have better etiquette skills than most people:1. This phrase is a gold star of conversational selflessness for two reasons: It's impossible to say these words unless you mean them.
Persons: they've, you'll, I'm
The most successful communicators get to the point and avoid these phrases that only serve to irritate the listener:1. What to say instead: Legitimate criticism is necessary and even helpful, as long as you're not a jerk about it. Your audience may have no idea that you're upset, much less why you're upset. What to say instead: Examine why you're upset. What to say instead: Be upfront.
Fairly or not, people judge you for how you speak just as much as they do for what you say. As a public speaking coach, I always stress that the key to respect and credibility is to be direct, succinct and informative. And you can start doing that by avoiding these five types of words and phrases:1. Facts that are already in your slide deckExamples: "This slide shows we had $3 million in sales this year." "Like, ... " We tend to fall back on filler words when we pause and think about what we'll say next.
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